Company Profile

Design

Technology

Production potential

Customer Support

Dealership

Company History

Cooperation

Customer Support

Training taking place at:

• TAJMAC-ZPS, a.s.

• ZPS-CNC USA, Inc

• distributors

• customers

Customer's choice

• Basic teach – in  of operation and maintenance of the machine is a rule at new installations.

• Further training depends on how experienced the operators are and can take place either on customer’s premises, at ZPS-CNC USA office,  or in TAJMAC-ZPS, a.s. 

• Programmers‘ and electrical maintenance staff training is provided in cooperation with the representatives of CNC systems manufacturers . 

• Training of distributors – provided at ZPS-CNC USA office, or in TAJMAC-ZPS, a.s. 

• Training of maintenance staff -  provided at ZPS-CNC USA office, or in TAJMAC-ZPS, a.s.

Phone call advisory  service

• breakdown identification according to numeric code

• quick phone troubleshooting

• assistance at spare part identification

Service center

• ready to take customer orders around the clock (FAX, E-mail)

• service in North America normally within a couple days 

• Nearly $1M US spare parts inventory available for immediate shipment

• delivery via:
  -   express mail and package services,
  -  courier service,
  -  service staff, if servicing is required,
  -  most LTL and common carriers
  
  Experienced expert team employed in service center:
  - specialist, skilled, scholarly staff
  - experienced in programming
  - technologists able to develop CNC based machining methods

Other additional services :

• design and manufacture of special fixtures and jigs

• pre-emptive periodical machine inspections

• machine geometry measuring and adjusting with precision protocol issuance

• drive optimisation – circular interpolation adjustment

• RENISHAW laser measuring and machine accuracy adjustment

• expert assistance at used machines‘ moving and their re-introducing into operation

We use powerful software programs

• EDGE CAM by Pathtrace

• Interactive programs compilation and edition

• 2.5D and 3D machining

• Windows 98, Windows NT, Windows XP environments

• Capability of parametric programming

ZPS-CNC USA, Inc. 1225 Henri Dr. Wauconda, IL 60084
Phone: (847) 487-4353   fax: (847) 487-4352
e-mail: sales@zpsusa.com